Opportunity of the Week

Spa Facilities and Operations Manager

We are seeking an experienced Spa Facilities and Operations Manager to join our award winning Spa. With a focus on guest experience, guest journey and maintenance of high standards, the ideal candidate will be forward thinking and passionate about guests and the spa industry. It may be that you are more people focused than administration orientated, and have prior knowledge of Spa Operations.

Interested? Send us your CV today and make the first steps towards joining a progressive, award winning organisation.

Spa Therapist

Location: Harrogate
Job Type: Full-time, Part-time, Permanent

Salary: 10.15/10.60 per hour

We have vacancy for a Spa Therapist to join the Therapist team at the Rudding Park Spa. We are looking for an enthusiastic and outgoing individual, ideally with experience of two years Spa Therapy in a Spa environment.

Our breathtaking state of the art Spa offers a hydrotherapy pool, saunas, spa bath and steam rooms dotted amongst lounging areas with trees and shrubs. In addition we have treatment rooms offering a range of facials and massages, spa package’s, a high-tech relaxation area and 17-metre pool.

We are looking for passionate and enthusiastic qualified Spa Therapist/Senior Spa Therapist to be responsible for exceptional guest service. You will have the ability and desire to act as a role model to the spa therapist team, training, motivating and inspiring them to provide the highest level of treatment delivery to our guests.

The hours of the role are full or part time working shifts 3/4/or 5 over 7 days and will involve evening and weekend work.

In addition to the comprehensive training & career potential and competitive salary, you will also have the opportunity to enhance your basic salary through our commission and bonus schemes. A free uniform is provided and up to 50% off food and drink in the restaurants and on accommodation in the hotel.

You will also receive:

  • A meal from our own chef from the staff canteen when you are on duty
  • Discounted hotel accommodation for your friends and family where available
  • Medical and Pension Scheme
  • Employee Assistance Programme from Hospitality Action who offer advice for our staff 24 hours/7 days a week
  • Long Service /Loyalty Awards
  • Recommend a Friend Scheme
  • Massage commissions
  • Retail commissions

We are looking for the following:

  • At least two years’ experience within the industry, ideally within a spa therapist/ senior therapist.
  • Recognised beauty therapy qualification (e.g. NVQ Level 3 / BTEC in Beauty Therapy, CIDESCO etc.)
  • To be able to liaise with the senior management team and wider spa team to communicate protocols and support the team to deliver 5* therapy experiences for all guests
  • A warm and positive attitude, with a caring and dedicated approach to our guests’ requirements
  • Provide training to the team where necessary
  • To ensure that sales tools are effectively utilised at all times to maximise the sales process
  • To ensure that all safety precautions and spa rules are observed by team members, members and spa clients to ensure safety is maintained at all times whilst using the spa.
  • A thirst for growth & development
  • The ability to lead by example and champion exceptional service

If you have the skills and personal qualities for this fantastic opportunity to work at Rudding Park then please get in touch.
We offer a competitive hourly rate of up to £10.60 per hour depending on skills and experience.

We are also very proud to have some amazing accolades including;
AA Spa Hotel of the Year 2019
Best New Spa in the UK, Good Spa Guide Awards 2017
Best UK Spa Hotel, Sunday Times
Horto, 3 AA Rosettes
Best Hotel, Yorkshire Life Food and Drink Awards
Yorkshire's Hotel of the Year, White Rose Awards 2017
Only UK Hotel in TripAdvisor 2017 Hall of Fame for Hotels
A decade in the Top 3 Best Hotels in the UK, TripAdvisor 2016

 

Reservations Coordinator

Closing Date: 16/03/2020
Salary: To £22,800 depending on skills and experience

Due to the continued growth and success of our business, we are looking for a Reservations Coordinator to join our dynamic team.

With an impeccable telephone manner and a professional approach to work, the Reservations Coordinator will be key in the creation of an outstanding first impression. This is a varied and diverse role that will require the successful applicant to juggle a multitude of tasks in a calm and efficient manner.

This is a great opportunity for the right individual to develop their career within our Award Winning Hotel & Spa.

Rudding Park have some of the best in the hospitality Industry so if you want training and development we will support you every step of the way. This is a great career platform for someone wanting to take the next step on the career ladder in our Sales, Reservations and Events team.

In addition to looking for a new team member with experience, we are also keen to take on a trainee. If you are a School leaver, or at College or University and are considering other options then a traineeship could be for you.

 

Daily duties include:

Your role will include a variety of responsibilities including handling bedroom reservations and bookings for Clocktower and Horto Restaurants, accommodation in the Holiday Park, Golf and Spa bookings via both phone and email.  You also be required to suggest recommendations and upsell where required or possible.

You will help build and maintain our company reputation by offering excellent guest service in line with our company ethos, which we have successfully built up over the years.

Who are we looking for…
Candidates must be able to work as part of a team and have a smart and presentable appearance.  Previous experience from within a customer service environment and a strong knowledge of computer applications is essential. In addition to this, applicants will need to demonstrate exceptional communication skills along with the enthusiasm and self-motivation to achieve results and complete tasks to deadline.

 

Candidates MUST be able to drive due to location and be prepared to work evening and weekend shifts.

More essentially, we are looking for the right type of person who can show they would be quick and keen to learn new skills. Someone with a bright, positive and energetic personality. Someone who is people focused and passionate about their future career.

This opportunity is suitable for those already in employment as well as those wishing to enter the hospitality industry from school, college or university.

About us
We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5-bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all. We have also recently won a Catey award for Best Independent Hotel of the Year 2019.

Rudding Park has strong focus on staff wellness and well -being and has implemented a number of benefits to promote this.

 

If you feel that you have what it takes to join our team and are looking to start your career within a progressive award winning Company, which provides ongoing career opportunities, then we look forward to receiving your application.

Wedding and Event Co-ordinator

Closing Date 16/03/2020
Salary £21,800 to £22,800

The award-winning privately owned Rudding Park Hotel & Spa is set in beautiful country grounds on the outskirts of Harrogate, North Yorkshire. It has the accolade of being an AA 4 red star hotel and boasts 90 luxury bedrooms, 16 versatile events spaces for up to 400 guests, two golf courses, two restaurants, an award winning state of the art Spa and Holiday Park featuring a touring site, cottages, chalet lodges and luxury lodges

We pride ourselves on providing an outstanding service and consistently exceed guest expectations by taking in an interest in all things.

We are looking for an exceptional Wedding and Events Co-ordinator to join the wider Sales and Revenue Team of 30 and report directly to the Event Sales Manager within a team of 9.

Our dynamic and high energy Event Sales Team take pride and responsibility from initial enquiry stage, through to conversion, then handover to the Operations Team for subsequent delivery of exceptional and successful events.

What we are looking for:
The ideal candidate will have a sales focus, with the ability to maximise revenue and upsell to our guests, ideally with a career background in hospitality, sales or events.

You will bring with you persuasive and excellent communication skills and be intuitive in identifying guest needs and providing solutions to exceed their requirements and expectations.

You will be super organised, have exceptional attention to detail and the desire to go the extra mile for our guests and everything you do.

We are looking for full or part time candidates who have previous experience within a sales and hospitality role

We will also look at Event Graduates who have relevant work experience who would join us as a trainee.

If you feel you have the Care Passion and Quality to succeed then we want to hear from you.

Who are we?
We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5-bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all. We have also recently won a Catey award for Best Independent Hotel of the Year 2019.

Rudding Park has strong focus on staff wellness and well -being and has implemented a number of benefits to promote this

We are offering a competitive salary up to £21,800 depending on skills and experience and up to £22,800 after a successful probationary period for a full time week working five days out of seven covering weekend and shifts.

 

If you feel that you have what it takes to join our team and are looking for your next career step within a progressive award winning organisation which provides future career opportunities, including training and progression, then we look forward to receiving your application. We have many staff benefits, which can be found on our website.

Chef De Partie – Horto Restaurant

Salary: £21000 per year depending on your skills and experience.
Hours: 5 days over 7 working Wednesday to Sunday
Closing date: 20/03/2020

Come and join our talented award winning kitchen team where seasonality, freshness and creativity are all part of the dining experience in our bright, contemporary fine dining 3 AA Rosette Horto Restaurant.

We are looking for a skilled Chef De Partie to join our exceptionally skilled team. To be considered, you will need to have a minimum of 5 years’ experience already working as a CDP, cooking in a kitchen that cares about the food it sends out. Cooking skills are important, but our chefs are also consistent, reliable, willing to learn and adaptable to different ways of working.

If we have given you food for thought and you have an appetite for learning and champion all things food and flavours, this could be your dream role!

Your Role will include…

  • Preparation of dishes using the best fresh & local produce.
  • Supporting the team working all sections as required
  • Taking pride in being responsible for helping to deliver high-quality food for our guests

 

A bit about you…

  • Ideally, you will have a minimum of 5 years experience in a similar role with a broad range of food knowledge and competence.
  • You should have worked in a busy kitchen and thrive under pressure.
  • You will be an excellent team player and who can respectfully communicate to the team.
  • You should possess a lot of stamina/energy to keep up to speed during occasional hectic spells of business.
  • You should have a desire to aim for high standards.
  • You should be reliable, hardworking, trustworthy and passionate in your work.

About us
We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5-bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all. We have also recently won a Catey award for Best Independent Hotel of the Year 2019.

Rudding Park has strong focus on staff wellness and well -being and has implemented a number of benefits to promote this.

Apply today and make your next career step within a progressive award-winning organisation.

To apply:
Please email your CV to recruitment@ruddingpark.com

Assistant Greenkeeper

Salary: Circa £21,000 depending on skills and experience
Closing Date: 04/03/2020

Due to the continued growth and success of our business, we are seeking an enthusiastic, motivated individual to join the green keeping team at Rudding Park Golf Club.

We are looking to recruit an Assistant Greenkeeper to join our team to continue the journey to excellence in the development and presentation of our prestigious golf courses. The successful candidate will become part of a skilled and motivated team who take pride in creating and maintaining a great environment for members and guests whilst also being flexible to support with any additional duties around the estate as required. The successful candidate will have the ability to work in a team, be able to work on their own initiative and demonstrate high standards of work throughout.

Daily duties include:
Your role will include a variety of responsibilities including carrying out a variety of green keeping tasks including cutting, regular agronomy and machine maintenance, spraying and hedge cutting. Assistance in any reasonable task around the estate will be expected.

You will help maintain our reputation by offering excellent golf greens in line with our company ethos, which we have successfully built up over the years.

Who are we looking for…
Candidates must be able to work as part of a team and have a flexible approach to work.  Previous experience from within a horticulture or sports turf environment is preferred but not essential. In addition to this, applicants will need to demonstrate good physical strength and health along with the enthusiasm and self-motivation to achieve results and complete tasks to deadline.

Candidates MUST be able to drive due to location and be prepared to work weekdays and one in three weekend mornings over a 45-hour week.

More essentially, we are looking for the right type of person who can show they would be quick and keen to get the job done. Someone with a bright, positive and energetic personality.

About us
We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best newcomer and 5-bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all. We have also recently won a Catey award for Best Independent Hotel of the Year 2019.

Rudding Park has strong focus on staff wellness and well -being and has implemented a number of benefits to promote this.

 

If you feel that you have what it takes to join our team and are looking to start your career within a progressive award winning Company, which provides ongoing career opportunities, then we look forward to receiving your application.

To apply:
Please email your CV to recruitment@ruddingpark.com

Beauty Therapy Apprentice

Salary: £4.70 - £5.00 per hour
Hours: Flexible between 30-40 per work including college day release
Closing Date: 01/03/2020

Do you have a passion for delivering outstanding service and want to be part of a winning team?

Rudding Park Hotel & Spa recently won the AA Spa Hotel of the Year at the Hospitality Awards. This is the AA’s ultimate accolade for hotels in the UK and is awarded to outstanding examples of a Spa hotel.

To add to our success we are seeking a keen and vibrant Beauty therapist to train in college and learn in the Spa. With a focus on guest experience and the maintenance of high standards, the ideal candidate will be smartly presented, personable and an excellent communicator to be able to put our guests at ease.

This is a great opportunity to work with a well-established professional team proud of their accolades within the Spa Industry.

The role will involve working towards an NVQ Level 2 in Beauty Therapy in conjunction with day release to Beauty College.

This is an amazing opportunity for the right individual at the start of their career in the beauty industry who has an ambition to work in a high-end spa environment.

Your day-to-day jobs will be:

  • Assisting Therapists with their clients by setting up rooms
  • Meeting and greeting our guests to the Spa in Reception
  • Acting as Host to show our guests around our award winning facilities

Along with full training in all treatments, you will receive a very attractive salary package above the apprentice wage for this role, along with all the other benefits that accompany being a member of the Rudding Park Team.

We are also able to provide accommodation to successful candidates if required.

Desired skills

You need to be confident and have the ability to work independently without the need for close supervision
You need great customer service and communication skills
You must be able to follow instructions with a methodical approach
You must be organised and have good attention to detail

Personal qualities

You should be self-driven and have an enthusiastic approach to work with a desire to succeed in Beauty Therapy.
A professional appearance together with being genuinely helpful and friendly is essential
You should be interested in the Beauty industry

Desired qualifications

English & Maths Grade C or equivalent is desirable but not essential

Please Note

This role will involve working with essential oils, some chemicals and heated equipment
You will have to help keep the Spa clean and tidy throughout the day.
You must be willing to work weekends and late nights

Working Hours are between 30 to 40 hours a week including spending 1 day a week at College.

To apply:
Please email your CV to recruitment@ruddingpark.com

Spa Facilities and Operations Manager

We are seeking an experienced Spa Facilities and Operations Manager to join our award winning Spa. With a focus on guest experience, guest journey and maintenance of high standards, the ideal candidate will be forward thinking and passionate about guests and the spa industry. It may be that you are more people focused than administration orientated, and have prior knowledge of Spa Operations.

Operational requirements

  • The day to day operational running and standards of the spa areas, creating memorable guest experiences through the excellent organisation and upkeep of standards within the Spa Department.
  • A good level of computer literacy and database knowledge of booking systems. As well as experience working with excel.
  • Motivation and leadership of the spa team to provide the highest levels of guest service, inspiring and mentoring, to achieve outstanding guest service, and efficient operational standards, monitoring and coaching to continually improve development.
  • Analysis of customer feedback and implementation of solutions.
  • Sound knowledge of Pool Plant operations, and experience of water testing, safety and Health and Safety Procedures.
  • To identify and promote all available business opportunities, predominantly Spa packages and the upselling of treatment services within the spa.

Other Qualities we are looking for

  • Have excellent customer care and attention to detail. Be guest focused, with an intuitive personality
  • Demonstrate ability to be proactive and to possess strategic thinking skills
  • Have excellent leadership and time management skills. Lead by example, showing the team ‘how it’s done’, sharing knowledge and best practice
  • Responsible and trustworthy, with the ability to prioritise and manage time effectively
  • The ability to manage and drive a team towards objectives ensuring procedures are adhered too
  • Committed to maintaining high standards and achieving targets

Our Spa Facilities and Operations Manager would work 5 days over 7 days on a full time basis. We will offer a competitive salary starting from £25,000 dependent on experience with additional service charges and commission.

If you feel that you have what it takes to join our team and are looking for your next career step within a progressive award winning organisation which provides future career opportunities, including training and progression, then we look forward to receiving your application.

To apply:
Please email your CV to recruitment@ruddingpark.com

Assistant Finance Manager

Due to expansion within the business, we have an exciting opportunity for an Assistant Finance Manager to join our friendly team. We are looking for an aspiring part qualified Accountant professional to join us at Rudding Park Hotel & Spa. This is a very varied and rewarding role and a great opportunity to work with a proficient and experienced team.

Operational requirements include;

  • Assisting with the production of the month end accounts and month end reconciliations.
  • Management of revenue audit.
  • Ensure that all internal control procedure are adhered to and report to any perceived weaknesses to the Head of Finance.
  • Ensure that all financial regulations are met through the maintenance of adequate systems of internal control.
  • Supporting in dealing with supplier queries, reconciliations and invoices promptly and prepare payments for review and execution by the Head of Finance.
  • Assist the Head of Finance to provide full and accurate forecasting and budgeting proposals within the Hotel and Spa.
  • Payment processing and processing of journals.
  • Maintain all balance sheet accounts for review by the Head of Finance.
  • Prepare capital reviews as required by management.
  • There will be some responsibility for the checking and production of sales invoices too.
  • Deputising for the Head of Finance in their absence.

Other Qualities we are looking for;

  • Ideally AAT Qualified or equivalent experience with accounting packages (Sage, POS & PMS)
  • Ability to deputise for the Head of Finance when necessary
  • Strong Excel knowledge and analytical skills
  • Ability to manage conflicts in the workplace and handle challenging conversations
  • Used to working in a busy environment
  • Good organisational skills
  • Ability to assimilate information
  • Good communications skills - written and verbal
  • Previous hotel experience would be desirable
  • A high level of attention to detail

Who are we?

We are a leading award winning luxury resort just on the outskirts of the beautiful town of Harrogate. Our Values of Care, Passion and Quality are evident in everything we do. This starts with our people who join our ever-growing successful team. We have been making magical memories for our guests for almost 50 years having been owned by the same family for all of this time who are constantly reinvesting into Rudding and its people.

We would like you to take a moment to think would you like to be part of this? Would you like to join our team and grow along the way with us? We are creating a legacy, which is putting our town and county on the map having won accolades such as large hotel of the year in 2018, best new comer and 5 bubble luxury within our first year at the good spa guide awards.

We are an inclusive employer and support our local community. We are proud winners of an industry Catey for accessibility, which shows our ethos of being inclusive to all, and have recently won another Catey for Best Independent Hotel 2019.

Staff Benefits include;

  • A competitive salary
  • Complimentary nutritious meals whilst on duty
  • Free Car parking and subsidised taxi fares
  • 30 days annual leave for full time employees increasing with length of service
  • Opportunity to purchase additional annual leave after qualifying period
  • Company Pension scheme
  • Complimentary 24/7 employee assistance line
  • Opportunity to work in our local community through our volunteer programme
  • Company sick pay
  • Monthly thank you awards for excellent guest care
  • Up to 50% discount in our restaurants
  • Up to 50% discount on Spa treatments
  • Excellent benefits elsewhere in our business including free golf!
  • Refer a friend award
  • Friends and Family discount on overnight accommodation and other areas of the business
  • Cycle to work scheme
  • Learning and development opportunities to grow and progress through our business
  • Celebrations of success through family events such as our summer BBQ and end of year thank you awards.

Well-being of our people;

  • We are proud to be an accredited disability confident employer
  • We share a passion as an inclusive employer as many of our partners for example our local fund
  • We work closely in our local community supporting small groups and individuals in all areas including Harrogate Skills for Living and the Local Fund volunteer programme.
  • We supply a nutritious and free meal whilst on duty
  • Rudding Park is a mindful employer
  • We offer flexible working arrangements where possible in support of working forward.
  • We have our own 5 a side team and weekly exercise boot camps at the resort
  • Confidential 24/7 advice and support line that offers free counselling and legal advice

Complimentary health care plan for all our employees

Salary is competitive at circa £28K to £30K depending on your skills and experience. We look forward to receiving your application.

 

Casual Roles 2020

Part time Gardners Assistant - To start from April to September 2020

4hrs per day (hrs to suit)

Do you have a love of the great outdoors?

Working as part of the Grounds team at Rudding Park this role will assist with the cutting of grass using petrol pedestrian mowers. On the job training is provided and the work is of a physical nature so you must be fit, trustworthy, reliable and aged 16 or over. There is no weekend work for this role and a uniform is included.

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Children’s Entertainer/career - Easter Holidays - Summer Holidays

Working Days - Monday Wednesday Friday and Saturday 

Do you have bags of confidence and personality?

We are looking for a children’s entertainer who must be imaginative and outgoing, with a passion for delivering fun activities for children between the ages of 5-14yrs.

If you are already at college studying for a Childcare and Early Years qualification, and possess the enthusiasm and energy to bring fun to this role, we would love to hear from you. Activities include arranging Treasure hunts, Discos, Swimming pool activities and playing Football related games.

This role requires someone with a DBS certificate or alternatively you will need to apply for one if you were successful in the role. A national pool lifeguard qualification (NPLQ) will also be desirable.

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Casual rates of pay for your age for both roles are offered.

If either of these roles interest you, please send your CV with a covering letter to recruitment@ruddingpark.com

Careers – Are you looking to become part of our talented team?