HOW TO REDEEM A VOUCHER

Here you will find a Step By Step Process to redeeming a gift experience voucher, monetary voucher or covid credit voucher online - it's the quickest way to book and secure a reservation.

STEP BY STEP PROCESS TO REDEEM A GIFT EXPERIENCE VOUCHER ONLINE

  • Have your Gift Voucher to hand
  • Visit ruddingpark.co.uk
  • To check availability, select ‘Book Now’ in the top right hand corner
  • Choose Redeem a Gift Voucher  from the drop down menu and click ‘Check availability’
  • Follow the links to either redeem an overnight stay, spa experience or dining experience voucher

For Hotel and Spa Vouchers  

  • Click ‘Do you have a Gift Voucher or Promotion Code’
  • Enter the Promo Code on your voucher – eg This can be found half way down your voucher, is case sensitive and starts with a V
  • Choose the date of your experience and follow the steps to make your booking
  • ‘Add Additional Guest’ / ‘Add Additional Room’ as necessary
  • When you reach the ‘Complete your Booking’ section, continue and enter your details under Booker Information
  • Under ‘Additional Information’, enter your voucher reference number in the Voucher Code Box – eg 246585-xxxxxxx-xxxxxxx. This can be found at the bottom of your voucher.
  • We require your card details to :
  1. Guarantee your reservation
  2. To charge any outstanding balance for additional guests or experiences not covered by your voucher
  • Complete the details of your booking

For Dining Vouchers:

  • Follow the steps to complete your reservation.
  • Enter your Voucher Reference number eg 246585-xxxxxxx-xxxxxxx, in the ‘Special Requirements’ box

For Golf Vouchers:

  • Email reservations@ruddingpark.com with your booking requirements and voucher reference number and a member of the team will check availability for you

 

STEP BY STEP PROCESS TO REDEEM A MONETARY VOUCHER

  • Have your Monetary Voucher to hand
  • Please visit ruddingpark.co.uk
  • To check availability and prices, select ‘Book Now’ in the top right hand corner of the welcome page
  • Choose your experience  from the drop down menu and click ‘Check availability’
  • Choose the date of your experience and follow the steps to make your booking
  • Add Additional Guest’ / ‘Add Additional Room’ as necessary
  • When you reach the ‘Complete your Booking’ section, continue and enter your details under Booker Information
  • Under ‘Additional Information’, enter your voucher reference number in the Voucher Code Box – eg 246585-xxxxxxx-xxxxxxx OR 025/xxxx This can be found at the bottom of your voucher.
  • If you have multiple vouchers and you are unable to enter all the reference numbers, there is a ‘Special Requirements’ box under ‘Personalise Your Stay’ where you can enter all the reference numbers
  • We require your card details to :
  1. Guarantee your reservation
  2. To charge any outstanding balance for additional guests or experiences not covered by your voucher
  • Complete the details of your booking

 

STEP BY STEP PROCESS TO REDEEM YOUR COVID CREDIT ONLINE

  • You will have been sent an email from Rudding Park when your originally booking was cancelled confirming your Credit Reference number and amount
  • You will need to know the value of your credit and your credit reference in order to rebook
  • Visit ruddingpark.co.uk
  • To check availability and prices, select ‘Book Now’ in the top right hand corner
  • Choose your experience  from the drop down menu and click ‘Check availability’
  • Choose the date of your experience and follow the steps to make your booking
  • Add Additional Guest’ / ‘Add Additional Room’ as necessary
  • When you reach the ‘Complete your Booking’ section, continue and enter your details under Booker Information
  • Under ‘Additional Information’, enter your Covid Credit reference in the Voucher Code Box – eg F1095364
  • We require your card details to :
  1. Guarantee your reservation
  2. To charge any outstanding balance over your credit value
  • Complete the details of your booking